Defining the UX for your Festival 

Festival Idea

The Reggae & Riddim Festival in Wales sustainably promotes culture and the economy by fusing the rich traditions of two countries. It offers a venue for communities and young people to exhibit their abilities and promote development, all while embracing variety and reciprocity. Real cultural experiences, such as reggae dancing, music, drumming, healing techniques, and food sharing, are provided by the project. Celebrated as a celebration of individuality, knowledge, creativity, and belonging, it draws artists from all over the world to this gorgeous National Trust site.

Problem spacing for the web and mobile app

 

In the context of website development, the word “problem space” refers to the collection of difficulties, problems, and factors that must be taken into account in order to produce a successful and user-friendly website. Finding, evaluating, and resolving the appropriate issues is the purpose of comprehending the problem space in order to satisfy user demands and accomplish website objectives The primary issue plaguing the current Reggae Riddim Festival website revolves around challenges in navigation, content presentation, and overall functionality. The navigation system proves particularly problematic, making it challenging for users to locate the precise festival venue. Furthermore, content presentation suffers from a suboptimal design, featuring numerous mismatched clip-masking picture clips with an excessive use of brand colors. This not only introduces confusion for visitors but also disrupts the website’s responsive layout, particularly when accessed via mobile devices. When we came to the problem space of the mobile app To enhance the user experience and address these concerns, a focused effort should be directed towards optimizing navigation clarity, refining content presentation for coherence, and ensuring a seamless responsive design, especially for mobile users. This entails quickly and effectively disseminating current information about the festival, including where and how to buy tickets, check the lineup, access transport and location details, accessible services and security measures implemented—all without requiring users to trawl through outdated articles .additionally, the app will allow users to share their current location with other users. This feature will be helpful for staff and performers who need to locate one another, and users will find the interactive map to be easy to use. Through the design prototype, the problem space’s solution potential will be presented, opening up a broader audience and increasing festival revenue by making it simple and stress-free to obtain the most pertinent festival information.

Usability goal for the website

Prioritizing usability in website design concentrates on intuitive interaction, navigation, and comprehension for a remarkable user experience. The initial steps involve improving the clarity of the navigation and streamlining the menu layout and labeling. After that, location data is optimized to make festival location identification simple. Reactive design follows material presentation for cohesive and aesthetically pleasing device experiences. Finally, improved ticketing procedures enable effective purchasing.

Usability goal for the App

The companion app and website have different usability objectives. The companion app makes use of built-in features like the GPS and camera and is designed for mobile devices. Users can design their own itineraries with personalised scheduling, and interactive maps and navigation make event navigation more effective. Push Notifications alert users to future events, modifications to the schedule, and special offers. Timetables and map browsing are among the essential functions that are ensured by offline features when there is no internet connection.

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